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How do you keep people coming to your Web site and staying on your site for more than a few seconds? Make the content about their needs, use more graphics and less text. To be blunt — cut the jargon and "market-speak." Watch video »
A company’s relationship with its customer doesn’t end with the sale—in fact it’s just beginning. Most profits are captured during the customer retention/growth phase. Find out how to maximize the possibilities and deliver better service. Watch video »
Bad or ineffective hiring can cost your company money and customers. To hire successfully you must identify the skills you need, find qualified candidates and interview and evaluate candidates effectively. Watch video »
Many companies are attracting new customers, retaining existing ones and promoting their products through eMarketing. Find out how you can leverage this extremely cost-effective delivery mechanism to expand your business. Watch video »
The “science” of marketing is about how to create demand that will lead to business opportunities. Here are the five must-dos to avoid marketing failures. Watch video »
Are messaging, positioning and branding things that only big vendors do? Hardly. They apply to channel partners of all sizes. Learn about the marketing best practices that will help your business succeed. Watch video »
You’ve started your business, but how do you keep it growing? Continued growth requires having the right people, tools and processes. Another key to successful services business: capturing accurate data. Watch video »
The scope of your solution might affect multiple departments within an organization, so the investment decision will be made by committee. If you want to sell, be mindful of the departments, managers and staff members directly affected by the solution.
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Successful selling means engaging the customer’s top executives early in the sales cycle, and focusing on the business challenges that provide compelling reasons for buying your solution. Find out how to create a unique sales proposal. Watch video »
If your pricing is too high, you won’t sell anything. If it’s too low, you’ll lose money. Value-based pricing will help you increase margins and long-term contracts. Find out how it works.
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